Help and support

Established organisations like Baillie Gifford are often targeted by fraudsters to add the appearance of legitimacy to their crimes. This can take many forms but often fraudsters will impersonate representatives of the company. They will frequently use falsified or copied material (documents, email addresses, websites etc), that uses the branding and intellectual property of the company, as a tool for impersonation.

The alerts below detail some region-specific reports we have received; however, this does not imply that the fraudsters' activities are confined to those jurisdictions. Given the ability of individuals to communicate from any location at any time, it is crucial to exercise extra caution globally when dealing with unsolicited or unverified investment offers.

North America

It has come to our attention that fraudulent retail investment schemes claiming to be managed by Baillie Gifford are targeting some individuals in North America. Established organisations like Baillie Gifford are often targeted by fraudsters to add the appearance of legitimacy to their crimes. This can take many forms but often fraudsters will impersonate representatives of the company. They will frequently use falsified or copied material (documents, email addresses, websites etc), that uses the branding and intellectual property of the company, as a tool for impersonation. We would like to remind investors that they need to be vigilant of fraudulent investment channels or products. Baillie Gifford has a robust system in place to defend our brand that involves rigorous monitoring of its use and swift involvement of the relevant authorities, however, investors do need to be alert to these deceptions. Baillie Gifford do not market or offer services directly to retail investors in North America. If you are unsure whether email messages, investment materials or websites are authentic, please contact Baillie Gifford via the contact information on our site or contact your registered investment adviser. If you have been a victim of fraud, we encourage you to file a report or seek assistance from your local law enforcement office.

People’s Republic of China / Hong Kong / Taiwan / South Korea / Japan

It has come to our attention that fraudulent information claiming to be from Baillie Gifford is being circulated inappropriately on some websites, platforms and instant communication apps. We would like to remind investors that they need to be vigilant of fraudulent investment channels or products that pretend they are acting on behalf of known and established institutions, such as Baillie Gifford, in order to gain legitimacy. Baillie Gifford has a robust system in place to defend our brand that involves rigorous monitoring of its use and swift involvement of the relevant authorities, however, investors do need to be alert to these deceptions. If you are unsure about messages or websites being authentic, please contact Baillie Gifford via the contact information on our site or contact your customer service representative. If you have been a victim of fraud, we encourage you to file a report or seek assistance from your local law enforcement office.

Turkey

It has come to our attention that fraudulent information claiming to be from Baillie Gifford is being circulated inappropriately on some websites, platforms and instant communication apps. We would like to remind investors that they need to be vigilant of fraudulent investment channels or products that pretend they are acting on behalf of known and established institutions, such as Baillie Gifford, in order to gain legitimacy. Baillie Gifford has a robust system in place to defend our brand that involves rigorous monitoring of its use and swift involvement of the relevant authorities, however, investors do need to be alert to these deceptions. Baillie Gifford does not hold any licences from the Turkish regulator and therefore if you are unsure about messages or websites being authentic, please contact Baillie Gifford via the contact information on our site or contact your customer service representative. If you have been a victim of fraud, we encourage you to file a report or seek assistance from your local law enforcement office.

我們發現一些網站﹑平台﹑通訊應用程式非法使用柏基的公司名稱及標誌。我們謹此提醒各位投資者提高警覺，這些涉嫌欺詐的投資渠道或產品會通過盜用柏基名稱及標誌的方式來增加其可信度。柏基致力於維護公司品牌，並有一套完備的機制用於嚴密監測盜用公司品牌的活動，並迅速向相關機關舉報。我們敬請投資者對此類詐騙保持高度警惕。如果您不確定所收到的電子郵件或所瀏覽網站的真偽，請即聯絡您的客戶服務代表。如果您已經受騙，請即向當地執法機關及其他相關機關舉報並尋求協助。

If you have been a victim of a scam there are organisations that can help and support you further:

Victim Support and Victim Support Scotland offer free and confidential advice.
Phone (England and Wales): 0808 16 89 111
Phone (Scotland): 0800 160 1985

Victim and Witness Information Service is a government-funded service.
Phone: 0808 168 2923

Turn2us is a national charity that provides information to those struggling financially.

Samaritans is a charity aimed at providing emotional support to anyone in emotional distress.
Phone: 116 123
Email: jo@samaritans.org

Citizens Advice and Citizens Advice Scotland – a network of charities offering free, confidential advice on consumer rights.
Phone (England and Wales): 03444 111 444
Phone (Scotland):0800 028 1456

Report the scam to Action Fraud.
Phone (England, Wales or Northern Ireland): 0300 123 2040

If you’re in Scotland, you should report it to Police Scotland.
Phone: 101

Notify the FCA (Financial Conduct Authority).
Phone: 0800 111 6768

Forward suspicious phishing emails to the National Cyber Security Centre (NCSC).
Email:report@phishing.gov.uk