Help and support

For explanations of financial products, disclosures and our consumer duty requirements.

Fraudulent activity

Established organisations like Baillie Gifford are often targeted by fraudsters to add the appearance of legitimacy to their crimes. This can take many forms but often fraudsters will impersonate representatives of the company. They will frequently use falsified or copied material (documents, email addresses, websites etc), that uses the branding and intellectual property of the company, as a tool for impersonation.

Fraud Alert

People’s Republic of China / Hong Kong / Taiwan

It has come to our attention that fraudulent information claiming to be from Baillie Gifford is being circulated inappropriately on some websites, platforms and instant communication apps. We would like to remind investors that they need to be vigilant of fraudulent investment channels or products that pretend they are acting on behalf of known and established institutions, such as Baillie Gifford, in order to gain legitimacy. Baillie Gifford has a robust system in place to defend our brand that involves rigorous monitoring of its use and swift involvement of the relevant authorities, however, investors do need to be alert to these deceptions. If you are unsure about messages or websites being authentic, please contact Baillie Gifford via the contact information on our site or contact your customer service representative. If you have been a victim of fraud, we encourage you to file a report or seek assistance from your local law enforcement office.

慎防詐騙提示

我們發現一些網站﹑平台﹑通訊應用程式非法使用柏基的公司名稱及標誌。我們謹此提醒各位投資者提高警覺,這些涉嫌欺詐的投資渠道或產品會通過盜用柏基名稱及標誌的方式來增加其可信度。柏基致力於維護公司品牌,並有一套完備的機制用於嚴密監測盜用公司品牌的活動,並迅速向相關機關舉報。我們敬請投資者對此類詐騙保持高度警惕。如果您不確定所收到的電子郵件或所瀏覽網站的真偽,請即聯絡您的客戶服務代表。如果您已經受騙,請即向當地執法機關及其他相關機關舉報並尋求協助。

Warning signs

Some common warning signs, and ways to protect yourself.

The FCA’s ScamSmart website is a good source of information and allows you to search the FCA warning list if you have been offered an investment.

Types of investment fraud to be aware of

We will only contact you by email if you have signed up to our marketing list or in response to an email enquiry from you. We do not cold-call prospective customers and we will not contact you by text or telephone suggesting that you buy an investment from us.

We will not solicit investment business with you directly. Application forms and top-up forms will only be sent when requested.

Our top tips

Some key things you can do to keep yourself protected.

Important information

Please remember that all investment strategies have the potential for profit and loss and your or your clients’ capital may be at risk.
 
The information on this Website is issued by Baillie Gifford Asia (Hong Kong) Limited 柏基亞洲(香港)有限公司 (the “Company”) which is licensed by the Securities and Futures Commission of Hong Kong (the “SFC”) under the Securities and Futures Ordinance (“SFO”) for Type 1 (Dealing in Securities) and a Type 2 (Dealing in Futures Contracts) regulated activities with CE Number BGB803. It allows the Company to market and distribute the Baillie Gifford’s range of collective investment schemes to Professional Investors (as defined by the SFO) in Hong Kong.
 
The information contained in this website has been compiled with considerable care to ensure its accuracy at the date of publication. However, no representation or warranty, express or implied, is made to its accuracy or completeness. Nothing in this information or elsewhere in this website shall exclude, limit or restrict our duties and liabilities to you under the SFO or any conduct of business rules which we are bound to comply with. The information on this website has not been reviewed by the SFC. These Terms and any non-contractual obligations arising from or connected with them shall be governed by, and these Terms shall be construed in accordance with, the laws of Hong Kong.
 
This website is informative only and the information provided should not be considered as investment or other advice or a recommendation or offer to buy, sell or hold a particular investment. You can read details of our Legal and Important Information here. Please remember that all investment strategies have the potential for profit and loss and your or your clients’ capital may be at risk.
 
This website does not collect personal information. "Cookies" may be stored on your computer for easy navigation. A "cookie" does not allow us to identify you, but stores information about navigation through our website (such as pages already visited, time and date of visit) which we can remember during the user's next visit to our website in order to improve your browsing experience. If you have any enquiries in relation to our data protection policies and procedures, this Website or the information on it, please click here to contact Baillie Gifford.
 
Baillie Gifford Asia (Hong Kong) Limited 柏基亞洲(香港)有限公司 is incorporated in Hong Kong.  The Company’s principal place of business is Suites 2713-2715 Two International Finance Centre, 8 Finance Street, Central, Hong Kong . Baillie Gifford Asia (Hong Kong) Limited 柏基亞洲(香港)有限公司 is a wholly owned subsidiary of Baillie Gifford Overseas Limited, which is wholly owned by Baillie Gifford & Co. Baillie Gifford Overseas Limited and Baillie Gifford & Co are authorised and regulated in the UK by the Financial Conduct Authority.

Contact us

If you are contacted by telephone, letter or email by someone claiming to represent Baillie Gifford, please contact our Client Relations Team on 0800 917 2112 or at enquiries@bailliegifford.com. We will be happy to investigate and confirm if the contact is genuine. Please include the crime reference number if you have one.