Contact us

If you have an issue or want to find out more on a particular topic, we have several ways for you to get in touch with us.

Please note that our OEIC Dealing team will be unavailable from 5pm on Friday 24 May until 9am on Tuesday 28 May due to the bank holiday.

Frequently asked questions

Please view our FAQs for advice relating to common topics like:

  • Advising us of a bereavement
  • Understanding investments like OEICs and Investment Trusts, and how they are priced
  • Discovering our approach to consumer duty, accessibility and fraudulent activity

General enquiries

To find answers that aren’t covered in our Frequently asked questions, please contact our Client Relations Team:

Email: enquiries@bailliegifford.com

Phone: 0800 917 2113. Calls may be recorded for training and monitoring purposes.

If calling from overseas, you can phone: 0131 275 3499.

Post: Calton Square, 1 Greenside Row, Edinburgh, EH1 3AN

Placing deals in our OEIC funds

If you are an existing client and wish to place a deal in our OEIC funds, please get in touch with our OEIC Dealing Team:

Email: OEIC.Dealing@bailliegifford.com

Phone: 0800 917 4750. Calls may be recorded for training and monitoring purposes.

Share certificate enquiries

If you hold a share certificate for one of our Investment Trusts and you have an enquiry related to that holding, please note that we do not hold details of holdings in share certificates. The Registrar - Computershare Investor Services - can assist you further:

Phone: 0370 702 0003

Post: Computershare Investor Services PLC, The Pavilions, Bridgwater Road, Bristol, BS99 6ZZ

Fraudulent activity

All existing and prospective clients are urged to exercise caution when discussing financial products or transactions.

Bereavement enquiries

We recognise this is a deeply distressing time for you. Further information, including organisations and charities, can be found in our Bereavement Guide.

UK office locations

Please send all correspondence to our Edinburgh address.

Edinburgh

Head office – Baillie Gifford & Co

Address: Calton Square, 1 Greenside Row, Edinburgh, EH1 3AN

Phone: +44 (0)131 275 2000

Requests for accessible literature

For requests to receive literature by mail, and requests for literature in large print, braille and audio.

Email: Literature@bailliegifford.com

Media enquiries

Please visit our Media Hub for press releases and more.

Alternatively, contact our PR agency, Four Communications:

Email: bailliegifford@fourcommunications.com