1. There are several ways you can contact Baillie Gifford.

    If your correspondence relates to dealing in our OEIC funds directly with us, please send to: OEIC Dealing Team at the below address. For any other correspondence, please send to Client Relations Team at the address below.

    By post:

    Baillie Gifford & Co Ltd

    Calton Square

    1 Greenside Row


    EH1 3AN

    By phone:

    0800 917 2112 for Investment Trust enquiries

    0800 917 2113 for OEIC enquiries

    Alternatively, we can be contacted on 0131 275 3499.

    Calls may be recorded for training and monitoring purposes.

    By email:

    For general enquiries email trustenquiries@bailliegifford.com

    To email in a dealing instruction to our OEIC dealing team, please email OEIC.Dealing@bailliegifford.com

    To make a complaint email IndividualInvestorComplaints@bailliegifford.com

    To request literature by post email literature@bailliegifford.com


    Baillie Gifford & Co Edinburgh
    Calton Square, 1 Greenside Row, Edinburgh, EH1 3AN

    Fax: +44 (0) 131 275 3999

  2. Complaints information

    If you have a complaint, you can contact our Client Relations team on 0800 917 2112, by email to IndividualInvestorComplaints@bailliegifford.com or by writing to us at:

    Client Relations Team
    Calton Square
    1 Greenside Row
    EH1 3AN.

    You can download a copy of our guide "Complaints Handling Procedures - A Summary For Customers" using this link.

  3. Transfer of Share Plans, ISAs and Children’s Savings Plans to Hargreaves Lansdown  

    You may remember in April 2019, that we wrote to our Share Plan, ISA and Children’s Savings Plan account holders advising of our intention to transfer their accounts to Hargreaves Lansdown. The transfer of all accounts was completed by 31 August 2019.  
    We advised in our initial April 2019 letter that your charges would remain unchanged for a period of three years after the final transfer date of 31 August 2019. This was achieved in the form of a charges rebate. We are drawing to your attention that this charges rebate period has now ended with effect from 31 August 2022.  
    Hargreaves Lansdown have contacted all account holders.  

  4. Alternatively, please fill out the contact form below and we will get back to you.
    Your telephone call may be recorded for training or monitoring purposes.