Article

Edinburgh Worldwide enlightenment: Amplitude

July 2025 / 3 minutes

Key points

  • Amplitude helps businesses understand customer behaviour across digital products by tracking and analysing billions of user interactions
  • As AI reshapes software development and analytics, Amplitude is actively integrating intelligent agents into its core platform
  • Backed by a founder-led team and strong customer relationships, the company is well-positioned to thrive amid major digital transformation

As with any investment, your capital is at risk.

 

Companies do not exist in a vacuum, but rather in a complex system of interacting forces. This mirrors the ecosystems we see in the natural world, where survival hinges on adaptability. Thus, like the finches of the Galapagos or the mosses of the Scottish Highlands, companies must adapt to prevailing conditions and evolutionary forces or risk facing extinction.

The emergence of Artificial Intelligence (AI) might be the strongest agent of change that businesses have faced since the development of the internet. Paradigm shifts in how we work, how we interact with one another, and how we interface with technology appear evident. How businesses react to this new paradigm will likely dictate their evolutionary trajectory and progress.

 

The role of Amplitude in the digital age

Amplitude Inc is leaning into this new paradigm. In a world where users are increasingly interacting with brands online, understanding the digital relationship between companies and their customers becomes paramount. Amplitude is the window into that relationship.

Founded in 2014 by Spencer Skates, Amplitude’s software tracks the actions users make online. Signing up, clicking buttons, viewing pages or making purchases, for instance, are all recorded as individual ‘events’ and sent to Amplitude’s platform for analysis by its proprietary data engine.

Over time, this provides their customers a detailed picture of how people interact with their products, identifying key patterns and opportunities for improvements. This ultimately helps them better understand their customers and make smarter decisions about how to improve.

 

AI as a powerful catalyst for change

The rapid advances in AI across software development and data analytics presents both a major opportunity and an existential challenge for Amplitude. AI is a powerful evolutionary force offering incredible advantages for those capable of rapid adaptation. Amplitude – under Skates’ leadership – is actively embracing this potential.

By developing a series of AI agents, Amplitude has extended their analytics platform into an intelligent, ‘always-on’ team that identifies issues and recommends – or even applies – solutions. Currently in beta testing, this agentic adaptation, has the potential to lead to step-changes in the efficiency and value of Amplitude’s products.

 

Founder-led adaptability in a shifting landscape

The future remains uncertain. AI continues to push the frontiers of its capability at an astonishing pace. Companies must embrace these new possibilities to survive and thrive.

By backing founder-CEOs like Skates, who embrace change and are adaptable by nature, we can gain increased conviction that the businesses they guide will seek to progress rather than retrench when finding their place in this evolving ecosystem.

 


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