1. At Baillie Gifford we like to offer a personal service; it's important to us that we talk to you directly and that we understand your requirements. If you’d like further information on our range of investment capabilities and services, please get in touch using the contact details below.

  2. Contact Us

    Anthony Dickson

    Client Service Director

    Telephone: +44 (0)131 275 2725
    Email: charities@bailliegifford.com  

    Rebecca Fenton

    Client Service Manager

    Telephone: +44 (0)131 275 3802
    Email: charities@bailliegifford.com  

  3. Baillie Gifford & Co: Edinburgh Head Office
    Calton Square, 1 Greenside Row, Edinburgh, EH1 3AN

    Fax: +44 (0) 131 275 3999

  4. Complaints Contact Details

    In the first instance, clients should contact their normal Client Contact with any concerns. Alternatively, or for those clients who do not have a direct client contact assigned, complaints can be emailed to Baillie Gifford’s Compliance Department at: InstitutionalComplaints@bailliegifford.com. A summary document which contains details on Baillie Gifford’s complaints management policy is available upon request. All material complaints are recorded in an in-house incident management system and are escalated to, and dealt with by, members of staff of suitable seniority, independent of the area from which the matter arose.